Visiting Genesis Casino
Those of you who head over to the Genesis Casino welcome page are greeted by an attractive black, blue and purple design that is reminiscent of photographs of space. To further establish their niche as a space-themed casino, a series of casino images with space backgrounds are featured in the middle of the page. On the top right of the homepage on Genesiscasino.com you can find the signup button as well as the Genesis Casino login button. Once you click on these, a pop-up appears on your screen that allows you to enter your details.
On the far left side of the casino homepage, you can find the sidebar that allows you to select options like About Us, Games, V.I.P, Welcome Offer, Payment Methods, Live Casino and promotions. Alternatively, you can click on the games section next to the sidebar to navigate directly to the games that you would like to play. Finally, you can scroll down to the bottom of the page to take a look at the logos of the various games available on this online casino. This gives you a feel of what you can expect once you opt to become a member. Overall it is a pretty easy site to navigate that does not leave you wondering where and what certain things are on the site.
There are several different Genesis Casino reviews available that could help you decide whether or not you would like to take part in their games. From the majority of players perspectives, it seems that this casino offers you a rather good gaming experience, however, there are a few issues that may influence your experience. Most of the players who left a good Genesis Casino review state that they receive the best customer service from this casino while also having a pleasant experience during the withdrawal processes.
Although this is great, it is equally important to take a look at the opinions of players who left a negative Genesis Casino review. The main complaint about this online casino is that there are some issues during the verification process when players try to withdraw their winnings. Another common issue appears to be a delay in customer service during the withdrawal process. However, it is important to note that Genesis Casino customer support agents are prompt in their responses to complaints and try their best to address all negative reviews as soon as they can.
Genesis Casino Bonuses
Genesis Casino places a significant priority on making their players feel welcome by offering them a wide variety of bonuses. Unlike many other online casinos, this online casino makes an effort to offer their special offers and promotions to existing players as well as new players. If you are a first-time visitor to this casino, you are entitled to the Genesis Casino welcome bonus. They have two different offers available to their players, each comes with its own set of advantages. However, it is important to note that you need to deposit before your casino account is credited with the bonus. Once this promotion has been transferred to you, you can use it as you wish. Welcome bonuses include:
- 100% match bonus for deposits up to £100 as well as 300 Genesis Casino free spins
Take note that wagering requirements for these Genesis Casino bonuses state that these bonuses are only available for first deposits and the welcome bonus needs to be wagered 40x before any funds can be withdrawn from your account. You also need to make a minimum deposit of £10 to qualify.
Regular players on Genesis Casino can expect a large variety of different promotions to be made available weekly. Although there are no Genesis Casino no deposit promotions available there are several different Genesis Casino bonus offers available to players. Just remember that you need to deposit before you can qualify for any of the promotions that they have on offer. Once you make a deposit, the relevant promotion is added to your account. If you are out for a no deposit deal in particular, please see our new no deposit bonus list, for available deals at other UK casinos!
However, the bonus you can qualify depends entirely on the time that you choose to make your deposit. Be sure to visit the casino on a Monday to take advantage of the Lightspeed Monday promotion for free spins. On Tuesdays, you can get an offer of up to 10% of your deposit that can be used as you wish. This online casino also offers players promotions that are updated weekly. Alternatively, you can keep playing to earn a ticket to their £30,000 raffle.
Genesis Casino Mobile
More people are jumping on the mobile gaming bandwagon and choosing to play their favourite casino games on their phones and tablets. Fortunately, Genesis Casino caters to players who are choosing to take part in casino games on their mobile devices. However, there is no Genesis Casino app so you need to play games from this casino on your mobile browser.
Although this may not be as convenient as an app that can be installed on your phone or tablet, it offers you the opportunity to play even when you are not in front of your computer. To play Genesis Casino mobile games, you need an internet connection and an internet browser that has been installed on your device. Fortunately, this HTML5 mobile casino is compatible with several different browsers including Safari, Chrome, and Firefox.
Since this is a web application, there is no need to download the casino app from Google Play or the App Store. Fortunately, this online game is available on a wide variety of platforms so you can play your favourite games on your Android, Windows or iOS device. Getting started on the mobile game is simple. All you need to do is navigate to the Genesis Casino website on your mobile browser, log in to your account or sign up for a new account if you have not yet and select your favourite games.
You can then play these games without having to leave your browser. However, it is important to note that an internet connection is essential. Therefore, you need to be connected to a WiFi network or have enough data on your phone to keep you connected. If you have not purchased a data bundle you may want to keep an eye on your internet usage as the costs could add up quickly and reduce the amount of time you can dedicate to gaming.
Genesis Casino Games and Software
When you visit this online casino, you can look forward to a number of different gaming options. Those of you who enjoy table games can look forward to playing games like European Roulette, Blackjack First Person, Dream Catcher first person, and Baccarat. Alternatively, you could try your luck in the live casino where you have the opportunity to play games like Common Draw Poker and Live Baccarat. Genesis Casino online slots include The Chamber of Spins, Vikings Go Berzerk and Book of the Dead. However, you could also opt for jackpot games like Divine Fortune, Mega Moolah or Dragon’s Luck Power Reels.
Genesis Casino UK works with several different casino game software developers. This includes Red Tiger Gaming, Microgaming, Quickspin, NetEnt, Play ‘n GO, Nyx Interactive and Evolution Gaming. These are all outstanding software developers who pride themselves in providing the best games to casinos across the globe. Microgaming, for instance, has won several awards including the largest portfolio of online games – BEGE Awards 2016 and the International Gaming Awards for the mobile product of 2017 as well as many others. On the other side, developers at NetEnt have won the EGR Innovation in Mobile award in 2018 and the best casino award from iGaming in 2019.
The game selection does not include any bingo games. This is not necessarily a big problem, as the site is purely focused on the casino side of things, but if you do like to mix it up with some bingo every now and then, you can always try out bingo.xyz/mummies-bingo.
Deposits and Withdrawals
Players who take part in online games at an online casino usually do so intending to win. Therefore, it is essential that you can withdraw said winnings. To make this process easy for players, Genesis Casino offers several different options for deposits and withdrawals. Before you add or withdraw any funds from your casino account, you need to ensure that all of your account details are accurate and that you have reviewed the various payment methods so that this process runs as efficiently as possible. Payment methods accepted by this online casino include:
- Rapid Transfer
- EcoPayz
- Skrill
- Maestro
- Entropay
- Paysafe Card
- Visa
- MasterCard
- Bank transfer
- Visa Electron
- Neteller
Fortunately, this online casino offers a diverse array of payment methods, which makes it easy for players to make deposits into their accounts. Once you are ready to add funds to your account, you might be surprised by how quickly everything comes together. All you need to do is visit your casino account, log in and choose your payment option. You can then select the amount of money you would like to transfer, process the payment and the deposit is reflected in your casino account immediately. However, bank transfers could take between 3 and 5 days to be processed.
Withdrawals on Genesis Casino occur similarly to deposits. Once you are ready to cash-out, all you need to do is head to your account, select a payment method and withdraw your fees. Typically, this takes between 3 to 5 days as your account needs to be verified before you receive the funds. You may also be asked to provide identification to prove that you are of age and legally allowed to take part in online gambling.
It is also important to note that a 2% handling fee is charged on every withdrawal. They have a minimum fee amount of £1.00 so you need to withdraw enough funds from your account to cover this fee. Fortunately, this casino uses the same payment methods for both deposits and withdrawals.
Responsible Gaming
Taking part in online gambling activities provides an endless amount of entertainment, however, it can become an addiction. Therefore all online casinos need to recognise the importance of online gambling so that they can provide adequate support to their players. Sadly, Genesis Casino is rather lacking on this front as they make it rather difficult for players to find their responsible gambling information. Once you have located this section, you can find information about the help they offer which is on par with requirements for this aspect of online casino gaming. For instance, they provide email support, a telephone helpline as well as a live chat feature. However, none of this support is available 24/7.
Support available from Genesis Casino includes:
- Self-exclusion – allows players to lock their account for a certain period to stop them from taking part in gambling activities for up to a year.
- Time-out – Excludes you from games on Genesis Casino for a period of between 1 and 45 days.
- Underage gambling restrictions – Players who are not able to prove that they are over 18 years of age are not permitted to take part in games on the casino.
- Filtering systems – Genesis Casino provides assistance with nanny programs that helps to filter content that can be accessed on your web browser.
- GAMSTOP – This online casino provides you with the details to visit GAMSTOP where you can enter your details to exclude yourself from gambling on all online casinos.
This online casino also provides players with links to several different organisations that could help you manage your gambling addiction. This includes GamCare, Gamblers Anonymous, GAMSTOP and Gambling Therapy. As such, you can see that this online casino has gone to great lengths to ensure that there is support available to all of their players.
Conclusion
Although Genesis Casino is one of the new casinos 2019, it is clear that they are going to be around for a considerable length of time. Not only do they offer their players a wide variety of options when it comes to the gaming experience but their impeccable website design makes it clear that they value professionalism as well as fun.
Genesis Casino also provides their players with several different options when it comes to deposit and withdrawal methods. Additionally, the welcome bonuses that are available to players act as an added incentive to open an account. However, there are a few clear issues with Genesis Casino that may be a reason to reconsider.
According to real money players, there are a few unnecessary complications when it comes to age verification during the withdrawal process. This online casino may also want to take a look at their bonus scheme as there are no no-deposit bonuses, which may prove to be a significant disadvantage.
Pros and Cons
Pros
- A wide variety of games from leading software developers
- Excellent customer services
- Excellent welcome bonuses
- Mobile compatibility
Cons
- Limited bonuses for existing players
- Complicated account verification process
- 2% charge on withdrawals
