Pelaa Casino is accessed via pelaa.com. When conducting this Pelaa review, we found the landing page exhibited a Nordic feel along with an affluent tease. An animation of a beautiful, brown-haired warrior clad in Nordic attire, carrying a mighty wooden-handle pick greets you. Behind her is a majestic mountain. We clearly understand why player Pelaa reviews tend to mention this scenery – it’s simple, yet effective. The same applies to the colour theme, which is not overbearing with hues of blue and white. The Pelaa logo is situated right in the top middle of the page. To login, players can click the blue Pelaa login button on the top right-hand side of the page. Players can also login by clicking on a game. A pop-up appears asking for Pelaa login details. The bottom of the page has a tag which you can drag up and down. The sole purpose of this feature is to provide the general bonus terms and conditions.
Other cool features available on the website include the big blue question mark located in the top right corner. Players gain access to frequently asked questions, rules, contact details and also the “forgot password” tab from this link. Real-time updates on the latest jackpot winnings are also available on-screen. This is excellent and gives players more confidence when they see the windfalls others are getting. Next to these updates is a list of some of the jackpots. Several jackpot figures are available, but at the time of writing this Pelaa review, King Cashalot jackpot was over 7 million euros. Scrolling down on the page reveals the games available in this casino. The games are conveniently categorised to make it easier for players to find their favourite titles. The search button is also available for players you know the name of the game they want to play and just want to head straight there. The “search game” tab is on the left-hand corner.
The Pelaa bonus is split into two parts where the Pelaa welcome bonus consists of:
- 100% up to £100 + 150 free spins of Gonzo’s Quest
It is worth noting that the free spins on Pelaa cannot be redeemed all at once. Once a player has qualified for this bonus 15 free spins will be credited to their account. The remaining spins are credited piecemeal, 15 free spins per day, for the next nine days.
Then there is the live casino bonus option of:
- 100% up to £100
This welcome offer is specifically designed for the live casino section. A minimum initial deposit of £10 activates the welcome offers and they also have a 40x wagering requirement. Do not make deposits using Neteller or Skrill as those payment methods do not qualify for this promotion. Also, players must choose the option of the welcome offer of which they want to take advantage.
Pelaa is not only useful to first-time players. There are bonus offerings also geared towards loyal players. Even though there is no Pelaa no deposit bonus, the bonuses available are bankroll friendly. Pelaa free spins are offered to all depositors meeting the requirements. Players qualify for free spins if they deposit and play £10 from Friday to Monday as this allows them to get Tuesday free spins to try out on various games as directed by the freebies.
All depositors can also get 25% up to £100 bonus boost every Friday. Pelaa describes the bonus as “something to brighten the weekend”. This bonus is for players who make two deposits from Monday to Thursday, to the value of £50. A VIP loyalty program is also available for premium players who are often invited to join due to their deposit and play activities on the site.
The program is for top-level players and offers exclusive rewards. Some of the perks available for VIPs include:
- Personal account manager
- Special bonuses and promotions
- Birthday gifts
- Quick responses
- VIP prize draw every month
- Tailored emails
- Exclusive vacation offers
- Personal withdrawal plan
The mobile website uses HTML5 ensuring that most titles are found on the site can also be enjoyed on the go. The Pelaa mobile site makes up for the unavailability of a dedicated Pelaa app. The mobile site is responsive and has crisp graphics. Pretty much the same as the main website. The game thumbnails look great, not hazed out. The only noticeable difference with the main website is that the login and sign up buttons are now at the bottom.This review was on a Chrome browser, and the mobile site was seamless. This mobile version of the casino is also likely to be used on Safari, Firefox, Opera, Camino, Sea Monkey etc.
Pelaa has created an intuitive web application. Even if there’s no dedicated app download in any app store, the mobile version of this casino creates a fun, clean environment. Android and iOS devices work well on this site. Customers can perform all the general actions that they can do on the main Pelaa website. Players are free to access bonuses and even make deposits and withdrawals, straight from the mobile site. The signup button is located at the bottom of the mobile site page, allowing players to register new accounts. Whether on an iPhone, Nokia, Samsung, Huawei or any of the tablets available on the market today, customers can easily access and enjoy the games in the casino.
Pelaa Games and Software
Pelaa UK casino has a wide selection of games from the iGaming industry software leaders. The range comprises video slots, jackpots, casino games and live casino. Pelaa slots feature games from gaming heavyweights Microgaming and NetEnt, among others. Players who like video slots can enjoy Starburst, Immortal Romance, Gonzo’s Quest, Super Lion, Pirate’s Plenty – Battle For Gold to name just a few. Jackpot slots are also plenty, as players can spin reels on Mega Moolah, Mega Moolah Isis, Mega Masks among others.
Also available is a range of casino games for those who fancy their hand at roulette, blackjack, poker or baccarat. Players are free to sit at various live tables as all the hot favourites are available here. Evolution gaming has put together an impressive selection of live casino games. Pelaa live casino offers the roulette lobby Lightning Roulette, Immersive Roulette, Classic Roulette, along with Svenska, American, French and European Roulette. Notable on the blackjack lobby are Free Bet Blackjack, Vegas, Single Deck Blackjack, Atlantic City Blackjack and plenty others. Poker is not forgotten and is catered for by the poker lobby which hosts games that include Jacks or Better, Texas Hold’em Bonus Poker, Three Card Poker, Aces and Eights and more. Other card games include baccarat where players can chop and change between Baccarat Controlled Squeeze, Baccarat Punto Banco. Naturally, the games we’ve listed are just a few mentions on the variety on offer for all casino table games sections. Pelaa Casino accommodates every taste and preference. All players are sure to find something that caters to their gaming taste.
Pelaa casino hosts a large number of gaming software providers, some well-known and others less so. Names to take note of include NetEnt, Microgaming, Quickspin, iSoftBet, Play’N Go, Red Tiger Gaming, Big Time Gaming, SkyWind and Evolution gaming. This list features many award winners. In 2019 NetEnt walked away with three awards at the Southern European Gaming awards. The company received the Best live casino provider award, best online casino and best support for responsible gambling awards. NetEnt is not the only company collecting accolades here. Evolution gaming has also been at the top of the live casino ladder for a while now. Last year this company received no less than eight awards from various segments of the i-gaming industry. Evolution also scooped the EGR Live Casino Supplier of the Year award for ten years in succession. In 2020, Evolution Gaming has already scooped three awards and also added some new products to its library.
Deposits and Withdrawals
Pelaa casino offers several payment methods including credit/debit cards, electronic transfer, e-wallets and mobile payments, which are:
- Debit Cards,
- Sofort Banking,
- Easy EFT,
The general minimum transaction amount is £10. Deposits at Pelaa are instant. Most of the withdrawal methods available are also instantaneous. This is true for e-wallet services such as PayPal, Neteller and Skrill. The exceptions are credit and debit cards, specifically Visa and MasterCard. Payouts settlement to credit/debit cards is generally within three days. Compared to other sites, this is not that bad. Some online casinos can take up to 7 days to complete a withdrawal transaction. Bank transfers incur a £10 plus a 2% handling fee. Furthermore, if you make a withdrawal of funds that you have not used in play, a 10% handling fee is charged. It is important to note that all players are required to prove their identity before making a withdrawal. Also, most of the deposit methods used, are often the same ones used for withdrawal, unless otherwise required by players such as in the case where a debit card has expired. Therefore, keeping your information up-to-date will result in fewer hassles when it’s time to make a withdrawal.
Many organisations have been set up within the industry to help players. Pelaa casino is no exception. The casino understands how vital players are to their business. Their responsible gaming policy says that they consider players their most prized asset. The landing page reinforces this sentiment. Apart from the string of logos of responsible gaming organisations placed at the bottom, the landing page also has the link to begambleaware.org. This is a strong statement of their commitment to player safety. In case of any challenges, players can find help through the live chat service available for registered users. The website also provides two email addresses and a helpline where UK players can call to get assistance.
Pelaa has put in place measures to protect players who exhibit potentially destructive online gaming tendencies. Failure to practice restraint when gaming can lead, not only to social but even financial problems. Gaming should be a fun activity enjoyed healthily. When this cannot be guaranteed, players can make use of:
- Limit Tracker – Players can control compulsive spending by setting periodic limits. Limit tracking is available for deposits, wagers, losses and even session limits. If for any reason players want to change the limits, Pelaa allows them to decrease it immediately. Increasing the limits, however, is another story. These requests are only honoured after a cooling-off period.
- Self-Exclusion – This feature takes two forms. Players can opt to take a cooling-off period or to completely self-exclude from online gaming activity. The difference is in the length of time out taken. Players will not be able to participate in gaming activities on Pelaa Casino only until the set period has expired.
- Age Verification – It is illegal for under 18s to gamble. Pelaa cleverly uses various funding mechanisms to carry out random age verifications on players. If a player is a minor, all winnings are forfeited, and the matter may even be reported to the police. Customers also have the option to close their account if they feel they have had enough.
Players can also make use of the links on the website to get professional help from gambling counselling organisations. Pelaa Casino has links to GamCare, Gamblers Anonymous and Gambling therapy. The casino’s partnership with these organisations gives players an extra layer of protection. Players can benefit from advice and counselling to get ahead of potentially risky gaming behaviour before it becomes destructive.
Overall Pelaa is a pretty strong contender, especially since they offer players plenty of table game options in their live casino section. They also do not neglect players of other game genres and have plenty of slots and progressive jackpots. Any player, either novice or veteran, will find something to entertain them or in the least something new to try. This casino also houses some of the most respected software providers in the iGaming industry. The casino will continue to benefit from the successes of its software partners who are churning out some exciting games. Another solid plus for the site is their relatively low minimum deposit to access the welcome offer. Even though Pelaa does not have a standalone mobile app, the web app steps up to the plate. It provides an enjoyable gaming experience. Payment methods are also great, providing a robust platform for quick withdrawal times. All the popular payment methods are available, PayPal, Skrill and more. While there is a 2% handling fee this comes into effect when a player requires a bank transfer. However, regardless of this, there is plenty on offer on this gaming platform where regular players are catered for by a weekly promotion. This casino resonates well with players who are looking for some variety and are happy to explore new Pelaa games whenever the opportunity arises.
Pros and Cons
- Numerous game providers
- The relatively high maximum withdrawal limit
- Free spins and weekend bonus
- VIP program
- 2% handling fee on bank withdrawals
- No app
- Chat only available for registered users